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Data Centre Technician job in Queenstown at Experis Singapore

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Data Centre Technician at Experis Singapore

Data Centre Technician

Experis Singapore Queenstown Permanent
3,000 SGD - 4,500 SGD/Month
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Responsibilities


  • Perform basic level of problem determination for all tickets, emails, chats & phone calls
  • Perform hardware troubleshooting
  • Triage and escalation to the appropriate level
  • Ticket management to ensure SLA's are met
  • Perform General Hardware/Cage duties:
    • Server assembly and disassembly
    • Server maintenance and repair
    • User/emergency access
    • Racking and un-racking of servers and devices
    • Hard drive and memory installs
    • Server console/reboot
    • RAID setup and configuration
    • Cabling and cable management (power/network)
    • PDU Install/Replace
    • Hardware/Cabinet auditing
  • Perform basic software setup
    • Control Panel installation (Plesk/cPanel/Webmin)
    • Server OS installation (Windows/Linux/BSD)
    • Kickstart/reinstall OS
    • Partition configurations
    • Basic network IP configurations
    • Coordinate all repairs with customer and NOC staff
    • Perform basic NOC ticket troubleshooting tasks
    • Monitor and update internal message boards, e-mail, and task list.
    • Keep informed of company and departmental policies.
    • Management and tracking of assets including shipping.
    • Labeling all devices and cables are per company standard.
    • Work closely with third party providers.
    • Other duties as assigned.


Qualifications:


  • Minimum 2 years' experience in a similar role in a hosting company and/or Data Center Envrionment
  • A good working knowledge on data center processes and design (power, cooling, redundancy).
  • Ability to document complex problem resolution summaries and repetitive tasks.
  • Ability to demonstrate effective teaming and interpersonal skills.
  • Exceptional troubleshooting, problem resolution skills.
  • Extensive knowledge of computer hardware, mainly servers.
  • Ability to quickly identify specific issues and troubleshoot accordingly.
  • Must have work experience with different types of cabling and experience managing fiber & copper in a data center environment.
  • Proficient in Microsoft Office.
  • Proficient in Linux and Windows operating systems.
  • Ability to prioritize workload and meet deadlines.


Octavius, Whei Jie Yong EA License No.: 02C3423 Personnel Registration No.: R1110096

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
 

Recommended Skills

  • Installations (Computer Systems)
  • Operating Systems
  • Microsoft Windows
  • Server (Computer Science)
  • Complex Problem Solving
  • Maintenance
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