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Service Delivery Manager (Infrastructure) (109) job in Singapore at IT CONSULTANCY & SERVICES PTE LTD

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Service Delivery Manager (Infrastructure) (109) at IT CONSULTANCY & SERVICES PTE LTD

Service Delivery Manager (Infrastructure) (109)

IT CONSULTANCY & SERVICES PTE LTD Singapore Permanent

Requirement

  • Diploma/Degree in Computer Science/Information Technology or any related discipline
  • At least 5 years of relevant experience of IT Managed Services, Service Delivery experience
  • IT Service Management, ITIL Practitioner or ITIL Foundation
  • Proficient in at least two to three technical competencies in Network, System, Oracle, SQL, HP Storage, Oracle DB, Windows, Vmware, HP Storage, Cyber Security

Responsibilities

  • Design manages projects and includes day-to-day operation, service level performance and client management
  • Manage Project schedule and timeline
  • Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers
  • Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
  • Business growth of the account and looking into delivering good Customer Engagement experience
  • Managing the financials for the assigned portfolio


We regret that only shortlisted candidates will be notified.


Diana

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129


Please visit [ Link removed ] to learn more information about ITC

 

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