Take appropriate steps in managing all aspects of a REIT portfolio, which include but not limited to ensuring all activities are in compliance with regulations, laws and constitutional documents and escalating as appropriate.
Deliver professional trustee services while balancing the need to fulfil Trustee's fiduciary obligations. Cultivate and develop good relationship with senior members of the clients.
Be available as a contact point for discussion on client issues
Work with team members or lead in product risk management projects from time to time through review of documentation or review of internal processes due to regulatory changes or implementation new measures with clients/team due to compliance, audit or internal requirements.
Familiar and understand the challenges with payment processing. Assist in REITs operations in particular review of payment process automation and any other ad hoc operational matters.
Arrange and keep up-to-date all client documents and any other REIT information in accordance with the internal procedure.
Keep up to date on developments in the industry and seek to gain a good understanding on all aspects of REITs' business.
Manage and guide junior team members where required. Attend to and resolve issues faced by junior team members. Set an example in portfolio management and data maintenance for the junior team members.
At least 8 years of proven experience in delivery of excellent customer service and proactively looking for ways to improve
Proven ability to think critically, assess risk, ask the right question and work independently in a fast pace environment
Track record of making complex business decisions with authority and dominance, even in times of ambiguity, considering the potential long-term risks and implications
Prior working experiences in real estate investment trust, audit or risk management is good to have
Dynamic personality with a can-do, goal getter attitude
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