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Supervisor / Assistant Restaurant Manager
1. All Service Crew & Supervisor duties
2. Responsible for:
- All devices and equipment are properly functioning (eg POS hardware, printers, music equipment, iPad, facial recognition device, walkie-talkie, toilets etc)
- Completion of daily shift certificates
- Weekly inspection of cleanliness of restaurant and all side stations
- Submit requisition of Front-of-House consumables to Restaurant Manager for approval
- Full handling of guest table & seating arrangement:
- Handles table reservation system
- Man outlet phone/mobile by responding to guest inquiries and requests in a timely, friendly, and efficient manner
- Monitors restaurant activity to determine seating and dining flow
- Receive and confirm walk-in and online/phone reservations
- Usher guests to their tables and provide them with menus
3. Lead and supervise team of Supervisor and Crew
4. Maintain effective and efficient online POS & delivery order platforms
5. Plan weekly duty roster, attendance & overtime, ensuring effective arrangement and usage of manpower and seek approval from Restaurant Manager
6. Support the RM on all duties & execution of all tasks
7. All other ad-hoc duties as assigned
- Minimum of 3 years management experience in Food & Beverage industry.
- Possess sound leadership qualities and ability to manage service staff.
- Competency in Microsoft Office applications (Excel, Word and PowerPoint).
- Excellent communication & interpersonal skills; able to build lasting relationships with guests.
- Possess good organizational and management skills'
- Interpersonal Skills
- Microsoft Excel
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Job ID: 8_52df5e4e7e437b559bef197dd98da6
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