Role Purpose
The RPA Business Analyst will identify and document opportunities in existing customer business processes for process redesign and RPA development. The RPA Business Analyst will function as an integrator between business and technology to create solutions for customers based on business requirements. This role will be responsible for customer communication, project/program management throughout the course of service delivery, and maintenance of all RPA service delivery artifacts.

Role Accountabilities

• Assess business process for automation opportunities across business domain
• Develop business requirements with business team and manage project scope as appropriate
• Document current and future state process definitions through use of Process Definition Documents (PDDs) and Solution Design Documents (SDDs), respectively
• Create and maintain project plan and timelines with customer expectations
• Establish and run meeting cadence with Business for project status, tracking, and escalations
• Assist Solution Architect and solution leads as needed for opportunity assessment to implementation
• Demonstrate comprehension of automation processes and revise designs as needed based on business feedback
• Collaborate with the IA development team and business stakeholders on identifying customer acceptance criteria and supporting User Acceptance Test (UAT) planning for each development sprint
• Work with Business to build an RPA Center of Excellence (COE) to drive automation pipeline As a member of the CDO, has the responsibility to maintain the design integrity of the Enterprise Architecture
• Work on other key Reporting and responsibilities
• Responsible for solution orchestration

Key Qualifications & Skills
Qualifications

• At least 6 to 10 years of experience in software development and business analysis, preferably in the Shipping Industry
• At least 8+ year of experience in creating and implementing Automation solution, from conceptualization, defining and documenting requirements into well-articulated and valuable deliverables
• Experience in K2 / low-code development platform
• Ability to work on multiple technologies (.Net, C#, Python, Excel, VBA, Automation Anywhere, Power Automate). ML & AI knowledge will be added nice to have
• Good Understanding of IT infrastructure landscape
• Solid understanding of IT development and the interconnected nature of systems, processes, and data
• People management experience

Technical Skills

• Agile Product Owner Certification required
• Working knowledge of any automation process
• Working knowledge of any OCR tools (preferably ABBYY Flexicapture)
• Working knowledge on other RPA tools like Blueprism, UiPath, Automation anywhere, Power Automate, Selenium, .net
• understanding of intelligent Automation technologies
• Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects, including the use of appropriate tools: Agile Project Management tools such as Jira, MS Planner or equivalent Microsoft Project, Visio, and all
• Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices, and the ability to blend them together in the right proportions to a project and business environment
• Skilled at analyzing complex business issues with the ability to effectively communicate these issues to stakeholders
• Scrum Master and/or PMP Certification desired

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

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