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Key Account Manager/ Customer Service (Freight Forwarding/ 5 Days) at JointHire Singapore Pte Ltd

Key Account Manager/ Customer Service (Freight Forwarding/ 5 Days)

JointHire Singapore Pte Ltd Singapore Permanent
42,000 SGD - 58,500 SGD/Year
Job Title: Customer Service/ Key Account Manager (Air Freight/ Freight Forwarding)
Industry: Transportation / Logistics
Salary: SGD 3500 - 4500
Location: South East, Singapore

About Company:
Our client is a global logistics and freight forwarding company committed to an exceptional level of service to ensure our client's success.

Job Description:
- Ensure the KPI meet and excellent core client relationship management
- Build and develop relationships with key accounts contacts
- Manage and maintain pipelines, respond to requests for information in a timely manner and remain proactive and responsive to prospective customers
- Study the market inclusive, but not limited to competitors, carriers and manufacturers/customers to be updated on market trends, fluctuation, change etc.
- Timely response to the Tenders/RFQs
- Coordinate air & sea freight pricing requirements.
- Work with company local and regional product teams on port-to-port rates and local charges. Where necessary negotiate rates with air and sea freight carriers.
- Effectively interact with other departments including, the account management, operation & logistics teams, and finance department
- Other tasks duties as assigned

Job Requirements:
- Minimum of 2-3years of key account management in Freight Forwarding
- CargoWise Knowledge is an added advantage
- Well-versed in MS Office, especially MS Excel
- Can-do attitude, driven and passionate about work
- Strong verbal and written communication skills

- Working hours: Mon to Fri 9am - 6pm (on standby after office hours to attend to urgent events including but not limited to weekends)

Interested applicants are invited to submit their resume via clicking the apply button.

JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
Hidetaka Yata (Registration No.: R1216038)


Recommended Skills

  • Account Management
  • Communication
  • Customer Relationship Management
  • Finance
  • Freight Forwarding
  • Market Trend
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