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Senior System Administrator (EUC) at Experis Singapore

Senior System Administrator (EUC)

Experis Singapore Singapore Permanent
6,000 SGD - 9,000 SGD/Month

  • Provide all levels of End User support in one or more technologies (Windows, Mac, Mobile, CRM, Microsoft 365, Databases, servers, Active Directory etc)
  • Effectively interfaces with executive level staff and\or their administrative teams to understand the issues they are experiencing and perform diagnostic procedures to isolate and resolve the issues.
  • Participates in service improvement meetings and works closely with other support groups on improving services and reducing incidents.
  • Escalate or work in tangent with appropriate external support specialists or support groups on unresolved issues.
  • Escalate hardware repairs to third party providers as needed.
  • Installation of workstation, video and mobile hardware/software as required.
  • Maintain accurate control in the asset database of deployed assets, recording/updating as needed.
  • Communicate and provide knowledge transfer to other agents/technicians on issues/problems and resolution.
  • Interprets business issues and recommends best practices.
  • Participate and involved in activities of functional area without direct reports but may be called on to direct the team\project as needed.
  • Responsibility for planning, budgetary control, and regular reporting of all IT efforts.
  • Exploring, Incorporating, implementing, and testing new technology to the used in the organization.

Key Skills
  • Ability to support and explain technical concepts to users at various levels of technical proficiency.
  • Effectively manages difficult or volatile situations.
  • Effective problem solving.
  • Ability to effectively perform issue isolation and resolution in order to minimize downtime.
  • Ability to schedule and prioritize.
  • Excellent interpersonal skills.
  • Ability to assess, analyse and research technical situations and provide viable alternatives.
  • Ability to communicate effectively with wide variety of users, and technical teams.
  • Possess depth and breadth of in technologies required to support end user systems.

  • Degree or Post-Graduate in Computer Science / Computer Engineering / Information Technology / Information Systems or equivalent

  • Required Min 3 years' experience in a similar role.
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Hands on experience with computer networks, network administration and network installation

Joanna Tham Pooi Kwan EA License No.: 02C3423 Personnel Registration No.: R1985398

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]


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