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Customer Service Officer (Airfreight) job in Changi at People Profilers Pte Ltd

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Customer Service Officer (Airfreight) at People Profilers Pte Ltd

Customer Service Officer (Airfreight)

People Profilers Pte Ltd Changi Permanent
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Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

• Booking of flights with airlines

• Arrangement of shipments with customers and contractors

• Maintain good relationships with both internal and external stakeholders

• Handle all customers' enquiries timely and effectively

• Work closely with internal operations to meet customers’ requirements

• Ensure compliance with customers’ Standard Operating Procedures

• Ensure all data are updated correctly in system

• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements

• Track and monitor shipments status and inform customer accordingly

Requirements:

• At least 1 year of experience in Airfreight and familiar with import and export process

• Good understanding of Incoterms 2010

• Self-discipline, initiative, responsible and independent in a fast-paced environment

• A good team player with good interpersonal and communication skills

• Flexible / Adaptive to changes

Job ID: 4758VV

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [ Link removed ]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

Tel:  69509746

EA Licence Number: 02C4944

EA Registration Number: R2197593

EA Personnel: Toh Kee Chee

 
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Job ID: 4758VV

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