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Customer Operations Representative (6-month Contract to Perm) job in Singapore at Manpower Singapore

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Customer Operations Representative (6-month Contract to Perm) at Manpower Singapore

Customer Operations Representative (6-month Contract to Perm)

Manpower Singapore Singapore Contract
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Work Location: Yishun
Industry: Biotechnology
  • This role will serve as a key regional field contact for the business to address the Demo processes and inventory management for that region.
  • Coordinate and perform transactional Demo activities between organizations including Field Sales, Customer Support Organization, Field Repair Center, Logistics, Order Management, Customer Operations Center, and Demo Operations.
  • Coordinate and manage returns processes with the Customer Operations Center, Refurbished Instruments Business, Warehouse Material Coordinators, and Sales Reps.
  • Provide assistance to Sales teams. Perform post-sales support coordination.
  • Perform a variety of administrative tasks, including maintaining inventory accuracy.
  • Effectively use SAP for all required transactions to support the manufacturing process.
  • Manage inventory following dedicated processes
  • Schedule Demo Loan placements and removals
  • Understand and follow the Quality system requirements
  • Identify and follow up on business opportunities to strengthen Demo operations.
  • Perform physical/system transactions related to tracking/monitoring and issuing inventory from the warehouse.
  • Physical movement of inventory between Demo Warehouse Refurbishment Center/Logistic Center as appropriate.



Qualifications
  • Ability to give/receive oral or written information clearly.
  • Ability to work with others to create and accomplish a common goal.
  • Ability to adjust rapidly and effectively to change and remain open to new ideas.
  • Use of tools, methods and processes to ensure that own/others' work meet quality standards.
  • Willingness to take responsibility for resolving problems.
  • Ability to perform movement transactions within SAP
  • Requires proven skills in the execution of processes
  • Execellent communication skills, including written, listening and formal presentation skills
  • Good meeting facilitation skills
  • Experience working across organizational boundaries.
  • Good computer skills utilizing Word, Excel and SAP




Yvonne Ong EA License No.: 02C3423 Personnel Registration No.: R1549551

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
 

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