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IT Support Specialist | Immediate job in Singapore at Experis Singapore

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IT Support Specialist | Immediate at Experis Singapore

IT Support Specialist | Immediate

Experis Singapore Singapore Permanent
3,000 SGD - 4,500 SGD/Month
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Job Description
  • Provide post-sales technical and customer support to end-users (Level 2).
  • Help to direct and assist end-users to our suite of self-help tools for instance repair portal and web store.
  • Provide web sales order placement support.
  • Assist end-users in escalations from self-service tools.
  • Provide support and communicate progress to customer throughout the repair service process.
  • Manage and handle customer enquiries with care.
  • Help to develop and maintain materials and self-help contents.
  • Support the Customer Team to achieve relevant KPI targets.
  • Remain current on product information and product updates through available resources.
  • Assist other co-workers in the department as needed

Job Requirements
  • Diploma in Information Technology or related fields.
  • Minimum of 2 years of relevant working experience.
  • Product knowledge in consumer products and/or Bluetooth technologies and interest in consumer products will be highly advantageous.
  • Able to commence employment at a short notice will be highly advantageous.

Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]

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