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Operations Support (Life Insurance) | Bank | Contract job in Singapore at Manpower Singapore

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Operations Support (Life Insurance) | Bank | Contract at Manpower Singapore

Operations Support (Life Insurance) | Bank | Contract

Manpower Singapore Singapore Contract
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Responsibilities:
  • A business support role to define/validate/expand/streamline the Operations Support (OS) transactions to improve overall guidelines, processes and customer experience, and increase productivity.
  • Ensure payment method(s) assigned is handled with accuracy and timeliness
  • Manage and ensure twice monthly GIRO calling/returns are processed with accuracy and timeliness.
  • Daily closing reports to Finance to ensure accountability of incoming and outgoing funds.
  • Collaboration with interdepartmental teams to ensure SLAs to customers are achieved
  • Provide good customer service to policyholders, financial advisors/consultants on operations matters and ensure customer satisfaction in the services provided.
  • Handles the operations and administrative duties of the department, including Operations Support transactions and processing.
  • Any other related customer service-related activities and projects to support distribution channels, customers and marketing campaigns.
  • Work as a team and provide support/back up for each other within the team.
  • Participate in project deliverables, provide system requirements, and perform end-to-end User Acceptance Testing (UAT)
  • Any other ad hoc duties as assigned by the Manager.


Requirements:
  • Degree/diploma in business administration or any related field
  • At least 2 - 3 years' experience in Life Operations.
  • Experience handling GIRO processing is a plus
  • Familiar with life insurance processes and possess experience in the related servicing support.
  • Good interpersonal and customer servicing skills
  • Good written and oral skills


Interested Applicants, please email your resume to [ Email address blocked ] (R1767650), stating the position as the subject title in the email.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ] />
Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]

 

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