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Customer Service Trainer | Contract job in Singapore at Manpower Singapore

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Customer Service Trainer | Contract at Manpower Singapore

Customer Service Trainer | Contract

Manpower Singapore Singapore Contract
3,000 SGD - 4,000 SGD/Month
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The Trainer will be responsible for scheduling and conducting all training related to system software, FAQs and call handling etiquette. Responsibilities include but not limited to:
  • Knowledge on products and services (including FAQs)
  • Digital Services
  • Virtual Assistant/ Chatbot
  • Exceptional handling services and support
  • Call handling etiquette and customer service
  • Email handling



Job Qualifications:
  • Degree in any related field
  • With at least 5 years of experience in managerial and/or training in the contact center industry
  • Call handling etiquette and customer service skills
  • Able to work shift and weekends when necessary


Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
 

Recommended Skills

  • Chatbot
  • Fa Qs
  • Customer Service
  • Scheduling
  • System Software
  • Registration
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