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Senior Operations Engineer (Infrastructure & Database Department) [NIE] job in Ntu Main Campus, Singapore at Nanyang Technological University

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Senior Operations Engineer (Infrastructure & Database Department) [NIE] at Nanyang Technological University

Senior Operations Engineer (Infrastructure & Database Department) [NIE]

Nanyang Technological University Ntu Main Campus, Singapore Permanent


The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE [ Link removed ] .

The Academic Computing and Information Services (ACIS) at the National Institute of Education (NIE) invites suitable candidates to serve as a Senior Operations Engineer in the Infrastructure and Database Department. Preference will be given to individuals with working experience in DevOps and hybrid cloud operations.

Job Description

  • Manage Network Attached Storage (NAS) and Storage Area Network (SAN) for the department and Institute depending on needs. Manage backup systems for departmental and campus servers and computers.

  • Create and maintain data centre and storage asset, active tracking of current and future license needs and renewals of software and maintenance.

  • Manage day-to-day storage operations, license and maintenance renewal, allocates work to data centre technicians and ensuring tasks are completed.

  • Provide 1st-level technical support for the upkeep, configuration, and reliable operation of enterprise IT services running on Windows- and Linux-based servers.

  • Plan, design, implement, manage and maintain the server, storage and virtualised infrastructure deployed in the data centre.

  • Manage system availability, capacity, incident, problem resolution and asset lifecycle management.

  • Implement and contribute to the development of a business continuity plan, and participate in business continuity and contingency procedures and exercises.

  • Work on weekend occasionally for preventive maintenance and project related activities, provide on-call rotational support coverage and 24-hour response for emergencies.

Qualification & Skills

  • A University Degree in Computer/Electrical/Electronics Engineering or its equivalent.

  • 2 to 3 years of hands-on experience in server, storage and virtualization management, SAN, NAS, zoning, LUN masking, NFS, CIFS and replication technologies.

  • Experience in ISO 22301 Business Continuity Management System and ISO 27001 Information Security Management System are preferred.

  • Certifications such as CITPM, PMP, VCP, ITIL and CCNA are preferred.

  • Self-motivated team player with positive attitude and ability to work independently.

  • Strong analytical and problem-solving skills.

  • Good communication, interpersonal and presentation skills.

Closing Date
The closing date of the advertisement is 9 February 2023. We regret that only shortlisted candidates will be notified.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

Hiring Institution: NIE


Recommended Skills

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  • Business Continuity Planning
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  • Communication
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