Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Guest Service Agent – Ticketing job in Downtown Core at Marina Bay Sands Pte Ltd

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply on company site
Guest Service Agent – Ticketing at Marina Bay Sands Pte Ltd

Guest Service Agent – Ticketing

Marina Bay Sands Pte Ltd Downtown Core Permanent
Apply on company site



Summary of Job Responsibilities

This position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, performances at Sands Theatre, and other ad hoc events. 


Job Responsibilities

·       Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks

·       Perform ticket sales transactions quickly and accurately using computer-based ticketing system

·       Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes

·       Provide excellent customer service to guests

·       Perform daily opening, closing and reconciliation of sales made through the self-service ticketing kiosks

·       Provide guidance and training to ticketing casual staff

·       Attempt to resolve incidents or record and escalate to the Supervisor in-charge where necessary

·       Any other duties assigned


·       At least one (1) year relevant experience in retail/ticketing/events environment

·       Fluent in English; fluency in other languages is a plus

·       Good written and spoken communication skills

·       Proficient in Microsoft Office applications

·       Pleasant attitude and cheerful demeanor

·       Neat and well-groomed

·       Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations

·       Able to work on rotating shift, including on weekends and public holidays

·       Candidates with customer service experience will have an added advantage

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Recommended Skills

  • Customer Service
  • Sales
  • Retailing
  • Friendliness
  • Cashiering
  • Communication
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve JobsCentral by providing feedback about this job:

JobsCentral TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using JobsCentral you are agreeing to comply with and be subject to the JobsCentral Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.