Our client is an established company providing recruitment and human capital solutions. Their team strives to provide clients with prompt and innovative services along with customised solutions to help them succeed in today's challenging market.
You will be responsible for :
Ensuring high levels of customer satisfaction by delivering excellent service.
Ascertaining customer's needs and recommending and displaying items that meet these.
Managing the point-of-sale processes.
Ensuring maintenance of inventory accuracy and receiving shipments.
Staying up to date on products, markets and trends.
Maintaining outstanding store condition and visual merchandising standards.
Understanding the market needs and analyzing data to devise and implement processes that optimise retail operations.
Identifying and streamlining retail processes to improve store productivity and enhance employee and client experience.
Ensuring all projects and policies conform to brand and regulatory guidelines.
Ensuring that the retail training and development strategies are deployed effectively.
Coordinating with various internal stakeholders to achieve operational efficiency and brand consistency.
You have at least 1 year of experience within a Customer Service, In-Store Sales or Retail Operations role, ideally within the FMCG industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder
You enjoy finding creative solutions to problems
You are a strong team player who can manage multiple stakeholders
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