Established in 2009, our client is a local events company providing end-to-end solutions to their clients in the events, logistics and design/print industry. Besides delivering the most effective and quality-driven services, they also focus on fostering long-lasting relationships with their customers.
You will be responsible for :
Ensuring high levels of customer satisfaction by delivering excellent service.
Ascertaining customer's needs and recommending and displaying items that meet these.
Managing the point-of-sale processes.
Ensuring maintenance of inventory accuracy and receiving shipments.
Staying up to date on products, market and trends.
Maintaining outstanding store condition and visual merchandising standards.
All aspects of planning, budgeting and executive for launching new stores.
Identifying potential sites and conducting feasibility studies.
Monitoring existing portfolio of stores and making recommendations on renewal, relocation etc.
Creating plans with detailed layouts and design and also estimating time, cost and materials requirements.
Collaborating with designers, contractors, vendors and other stakeholders with respect to the development of stores.
Closely monitoring all aspects of the project to ensure launch happens in a timely and cost-effective manner.
You have at least 1 year experience within a Customer Service, In-Store Sales or Retail Development role, ideally within the IT Software industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are service-oriented with excellent interpersonal skills.
You are highly goal driven and work well in fast paced environments
You are a strong team player who can manage multiple stakeholders
You are a self-starter and demonstrate a high level of resilience
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