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Customer Service Officer job in Singapore at Tien Hsia Language School

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Customer Service Officer at Tien Hsia Language School

Customer Service Officer

Tien Hsia Language School Singapore Permanent
1,900 SGD - 2,300 SGD/Month

Requirements

  • Bilingual – able to converse and write in both English and Mandarin
  • Strong communication skills and comfortable interacting as a front-line staff
  • Able to work in evening and weekends
  • Customer Service-oriented, patience and able to handle children
  • Proficient in Microsoft Office Word and Excel

Job Scope

  • Handles registrations, payments, make-up classes and other queries from parents
  • Liaise with teachers on make-up classes, absentees and other logistical matters
  • Manages student databases, track payment status, attendance and assist to ensure smooth operations
  • Assist teachers in classroom when required
  • Maintain administrative orderliness of all documentation and records.

Working hours

  • 5.5 days (44 hours)
  • Tue to Sun
  • Required to work on Weekends and Public Holidays

Salary

  • $1900 - $2300

Recommended Skills

  • Communication
  • Customer Service
  • Interpersonal Skills
  • Team Working
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