Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
SG
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Admin Executive - Japanese/Korean Speaking job in Queenstown at INFOSYS BPM LIMITED SINGAPORE BRANCH

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
Admin Executive - Japanese/Korean Speaking at INFOSYS BPM LIMITED SINGAPORE BRANCH

Admin Executive - Japanese/Korean Speaking

INFOSYS BPM LIMITED SINGAPORE BRANCH Queenstown Permanent
2,500 SGD - 3,000 SGD/Month
Apply Now
  • ·       Complete analysis, investigation and resolution of validation request’s related to specific Microsoft Business Programs, Orders and Contracts. These queries are communicated via email.

    ·       Regular updates must be provided to customer on progress via email, followed by complete resolution on any queries within the agreed service level

    ·       Ensure defined escalation process is adhered to when resolving complex queries

    ·       Responsible for maintaining strict service levels (SLAs) with client activities

    ·       Responsible for validating contractual information

    ·       Review Agreements & Orders to ensure all legal requirements are met & documentation is complete

    ·       Responsible for keeping accurate records of business activities including detailed information on Agreements/Orders exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance

    ·       Routinely evaluate workload and prioritize based on the Company revenue needs, customer sensitivity and follow guidance from Senior Team members

    ·       Responsible for identifying any productivity and quality improvement measures and flagging to Senior team members as soon as possible

    ·       Serve as a backup support to others on the team with the resolution of more complex or unusual problems.

    ·       Work with all level of the organization as well as the Company's partners to meet customer business needs

    ·       Suggest more efficient ways for processing of work; learn new areas for possible future ownership

    Job Requirement:

    ·       Minimum of 1-year experience in similar customer focused role

    ·       Diploma in any discipline

    ·       Strong administration and organization skills

    ·       Excellent communication skills and a high focus on customer satisfaction

    ·       Able to converse and write in Japanese/Korean

  • ·       Complete analysis, investigation and resolution of validation request’s related to specific Microsoft Business Programs, Orders and Contracts. These queries are communicated via email.

    ·       Regular updates must be provided to customer on progress via email, followed by complete resolution on any queries within the agreed service level

    ·       Ensure defined escalation process is adhered to when resolving complex queries

    ·       Responsible for maintaining strict service levels (SLAs) with client activities

    ·       Responsible for validating contractual information

    ·       Review Agreements & Orders to ensure all legal requirements are met & documentation is complete

    ·       Responsible for keeping accurate records of business activities including detailed information on Agreements/Orders exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance

    ·       Routinely evaluate workload and prioritize based on the Company revenue needs, customer sensitivity and follow guidance from Senior Team members

    ·       Responsible for identifying any productivity and quality improvement measures and flagging to Senior team members as soon as possible

    ·       Serve as a backup support to others on the team with the resolution of more complex or unusual problems.

    ·       Work with all level of the organization as well as the Company's partners to meet customer business needs

    ·       Suggest more efficient ways for processing of work; learn new areas for possible future ownership

    Job Requirement:

    ·       Minimum of 1-year experience in similar customer focused role

    ·       Diploma in any discipline

    ·       Strong administration and organization skills

    ·       Excellent communication skills and a high focus on customer satisfaction

    ·       Able to converse and write in Japanese/Korean

Recommended Skills

  • Japanese Language
  • Korean Language
  • Documentation
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve JobsCentral by providing feedback about this job:

JobsCentral TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using JobsCentral you are agreeing to comply with and be subject to the JobsCentral Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.