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Customer Service Manager job in Sg at Confidential

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Customer Service Manager at Confidential

Customer Service Manager

Confidential Sg Permanent
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Client Service Manager

·      Fast Paced Environment

·      Company Benefits 

Responsibilities

 

·      Build knowledge in banking products for SMEs 

·      Provide servicing support to hotline, branches, operations for Emerging Busines

·      Engage customers professionally with regards to accounts/facilities updates and queries

·      To deliver solutions-oriented and prompt after-sales service to our corporate customers

·      build, enhance and deepen relationship with both new and existing customers by satisfying their needs.

·      Ensure transactions are executed timely and accurately

·      Collaborate with internal partners to carry out workflows to support our customers

 

Requirements

·      Passionate about Customer Service, Pro-active and cheerful in nature

·      Good verbal and written communication skills 

·      Degree or Diploma with work experience in a contact centre, banking or customer service department

·      Meticulous and willing to learn

·      Available immediate or within short notice

As Above

Recommended Skills

  • Finance
  • Interpersonal Skills
  • Online Banking
  • Securities (Finance)
  • Team Working
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