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Customer Service Officer job in Downtown Core at SnapHunt Pte Ltd

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Customer Service Officer at SnapHunt Pte Ltd

Customer Service Officer

SnapHunt Pte Ltd Downtown Core Permanent
24,000 SGD - 36,000 SGD/Year
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  • An established company specialising in growth hacking and ecommerce
  • Strong work life balance
  • Work alongside & learn from best in class talent

Our client specialises in growth hacking disruption & ecommerce and they have successfully launched products for over 10 brands worldwide. Through proprietary strategies, they are able to create unique experiences for customers and guarantee exponential growth for companies.

The Job

You will be responsible for :

  • Handling inbound/outbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

The Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
  • Experience within National Sales would be a strong advantage
  • You enjoy finding creative solutions to problems
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You pay strong attention to detail and deliver work that is of a high standard


Recommended Skills

  • Customer Satisfaction
  • Verbal Communication
  • Order Processing
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