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Software Application Support Engineer J38208 job in Tanjong Pagar at ScienTec Consulting Pte Ltd

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Software Application Support Engineer J38208 at ScienTec Consulting Pte Ltd

Software Application Support Engineer J38208

ScienTec Consulting Pte Ltd Tanjong Pagar Permanent
2,800 SGD - 4,500 SGD/Month
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Permanent opportunity to work with a well established software hub in Singapore:

  • Exploring to Gaming industry & web-based application
  • 12-hours shift arrangement with 3-2-2-3 working pattern (working from home during night shift)
  • No standby is needed, working with supportive colleagues in a team
  • Salary package up to $4,500 + AWS + VB (approx. 2-3 months bonus)
  • Great working environment


  1. Provide L1 web application support by identify & document user / system issues
  2. Maintain a knowledge base of known defects, issues, process, techniques, etc
  3. Update & manage problem ticket appropriately via company ticketing system
  4. Conduct & support client application testing, then collect & summarize test result
  5. Train users on applications and help them to resolve application issues


  • min. Diploma in any relevant discipline
  • Experience in supporting web-based application
  • Familiar with IT Service Management (ITSM) activities (handling incidents, log tickets, escalation, etc)
  • Comfortable with shift arrangement 

To apply, please send your updated resume to [ Email address blocked ]  by indicating Job ID J38208 to fasten the process.

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration. Please refer to ScienTec’s Privacy Policy ([ Link removed ]  for full details. If you wish to withdraw your consent, please write to us at [ Email address blocked ] .

(Note: Any resumes of job applications sent to this mailbox will not be attended as it is solely for the purpose of personal data protection related matters.)

We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.

Ng Kee Hung (Vickus) R2091423
11C5781 ScienTec Consulting Pte Ltd

Recommended Skills

  • Incident Management
  • Incident Report
  • Incident Response
  • Support Desk
  • Troubleshooting (Problem Solving)
  • Web Applications

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