Roles and Responsibilities:
- Handle calls and emails promptly and provide alternatives and solutions to customers on products and services
- Follow up promptly with customers to resolve issues
- Relay customers’ feedback to respective business partners to improve customer experience
- Introduce and educate customers on the automated banking channels.
- Perform after- call administration work
Who can apply?
- Singaporeans only
- Minimum Degree in any field required
- Able to commit to 24/7 (Rotating shift)
- At least 1 year of relevant working experience will be advantageous
- Portray good interpersonal and communication skills
- Organized, meticulous, and detail-oriented
- Passionate for customer service
Interested Candidates, kindly send your most updated resume to [ Email address blocked ] or click apply now
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.
(Note: Any resumes of job applications sent to this mailbox will not be attended as it is solely for the purpose of personal data protection related matters.)
Koh Shir Ley | R1327657
ScienTec Consulting Pte Ltd | 11C5781