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Customer Service Officer job in Downtown Core at SnapHunt Pte Ltd

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Customer Service Officer at SnapHunt Pte Ltd

Customer Service Officer

SnapHunt Pte Ltd Downtown Core Permanent
2,600 SGD - 28,800 SGD/Year
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  • Opportunity within a startup providing security & concierge services
  • Be a part of a holistic family-oriented entity
  • Strong opportunities for career progression

Our client is a startup providing security services to companies across all industries. Led by a team with over a decade of experience, the company has attained numerous accreditations and certifications and are working closely with a number of global companies.

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

The Profile

  • You have experience in a Customer Service related role.
  • You have good computer skills (MS Word, Excel, Powerpoint).
  • You are service-oriented with excellent interpersonal skills.
  • You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
  • You are a strong networker & relationship builder
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are organised and have good interpersonal skills.


Recommended Skills

  • Communication
  • Computer Literacy
  • Interpersonal Skills
  • Service Orientation
  • Customer Service
  • Order Processing
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