Management of channels for both the B2B (Commercial & Industrial) and B2C (Residential) markets.
Establish and reinforce work and order management processes with channels.
Provide support to channel agents to identify and drive sales acquisitions.
Training and guidance to channels and channel agents.
Preparation of channel reports, including and not limited to performance and commission reports.
Liaison with both internal and external stakeholders in the management and participation of campaign activations.
Proactively access, clarify and align channels’ needs with respect to contractual agreements.
Monitor cases by customer service team to ensure prompt follow-ups and closure of cases.
Ad hoc system testing.
Possess a degree in Business or equivalent. (Diploma holders will be considered for an Officer position)
A team player with good interpersonal and communication skills, achievement orientation and results driven.
Self-motivated, independent with good initiative.
Possess good presentation, negotiation skills and influencing skills.
Able to deal with quick turn-arounds when required.
Minimum 1 to 3 years of relevant experience is preferred.
5-day work week.
Ad-hoc weekend duties required.
(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)
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