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RECEPTIONIST
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Attractive Salary & Benefits
Our Client is a beauty parlor that sought to offer customers a one-stop solution for all their beauty needs.
The Job
Primary responsibilities:
- Warmly greet customers, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Welcome walk-ins, answer questions about services, and schedule appointments based on availability
- Inform customers about new services and discounts
- Cross-sell services and products when appropriate
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
Ideal Candidate
Job Requirements:
- Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
- Hands-on experience with office equipments
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone, and email) with a customer service attitude
- Must be fluent in Chinese and English
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
Ref: KCCRR9YFYQ
Recommended Skills
- Administration
- Appointment Scheduling
- Clerical Works
- Customer Service
- Data Entry
- Telephone Skills
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Job ID: KCCRR9YFYQ
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