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Customer Service Officer at Avanta Global Pte Ltd

Customer Service Officer

Avanta Global Pte Ltd Bendemeer Permanent

Respond to customer requests and inquires via phone, email and other sources

Assist corporate clients to register participants to various courses

Provide information on the courses, fee, schedule etc

Send mass mailers, course schedule and promotions to the clients 

Handle and resolve feedback, complaints or conflicts

Provide monthly reports for management review

Highly self-motivated to achieve KPIs and targets 

Other ad-hoc duties as assigned by the company 

GCE O Level or Diploma in Sales and Marketing or related disciplines with 0-2 years of        experience in Sales and Marketing role 

Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels 

Able to work independently without much supervision 

Professional and confident in dealing with corporate clients and possess effective presentation skills 

Well rounded team player to build efficiency and foster a strong team environment 

Possess strong work ethics and keep information confidential 

Recommended Skills

  • Marketing
  • Sales
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