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Merchant Acquisition & Supply Chain Manager - Healthcare at

Merchant Acquisition & Supply Chain Manager - Healthcare

Central Area Permanent
4,500 SGD - 5,500 SGD/Month

Salary: $4500 - 5500

Job Scope:  

  • Identify and acquire merchants to sell their products and services on Company’s mobile app, Moms Up
  • Ensure a smooth onboarding and post-onboarding processes with Merchants, including ecommerce set-up, activation and integration
  • Collaborate with merchants to drive growth in terms of gross merchandise value and to ensure the success of the partnerships
  • Actively manage and monitor online listings, and proactively address any listing issues impacting the business
  • Ensure that all transactions are well monitored (sales, aftersales, claims)
  • Verify all documentation received from Merchants, and ensure that new merchant sign-ups are compliant with Company requirements and guidelines
  • Provide customer service to ecommerce customers, including answering customer queries and managing customer feedback and complaints
  • Reconcile any refunds and rebates within agreed timeframes with relevant merchants
  • Formulate and execute appropriate merchant retention strategies to minimize attrition, including providing quality service to all merchants
  • Manage billing and payment queries and processes
  • Planning and forecasting of sales
  • Generation of reports for tracking and analysis
  • Assist with the implementation of any online marketing projects/campaigns

Job Requirements: 

  • Min. Degree in any relevant field 
  • Min. 2 years relevant experience in acquiring and managing merchants - Shopee & Lazada/ other marketplace is an advantage 

For interested applicants, please send your updated resume to: [ Email address blocked ]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)


Recruit Express Pte Ltd

Recommended Skills

  • Aftersales
  • Billing
  • Campaigns
  • Claim Processing
  • Customer Service
  • Digital Marketing
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