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Contract Customer Service Specialist - Science MNC job in Science Park at Recruit Express Pte Ltd

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Contract Customer Service Specialist - Science MNC at Recruit Express Pte Ltd

Contract Customer Service Specialist - Science MNC

Recruit Express Pte Ltd Science Park Permanent
2,500 SGD - 3,500 SGD/Month
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Salary: up to 3500

Duration: 5 months
Working Days & Hours: Office Hour; Monday to Friday
Location: Science Park

Job Description:
· Initial point of contact for all customer questions, concerns, and orders

· Responsible for order entry and management of different types of customer orders (standard order, FOC, Service Order, Lease contracts, Disposable contracts, consignment, etc.)

· Follow up diligently with logistics team at supply plants and forwarders to ensure shipping documentations are correct and shipments are processed timely and compliantly

· Manage customer requirements and expectations, taking a balance view between customer centric and operations efficiency and company interests

· Monitor customer backorders and provide updates to customer as available

· Actively follow up on orders with supply plants and ensure On Time Shipment of 97%

· Monitor customer orders versus demand forecast and follow up with customers if orders are not received as per forecast

Job Requirements:
Min 2-3 years of customer service experience

Interested candidates, do submit your resume to: [ Link removed ]
Telegram me at @jocelynchan

Jocelyn Chan
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
[ Link removed ]

Recommended Skills

  • Operations
  • Demand Forecasting
  • Management
  • Consignment
  • Documentation
  • Customer Service

EA License No.


EA Personal Registration No.

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