9 Months Customer Service Officers (BANK SECTOR) - Up to $3200
Recruit Express Pte Ltd| Date Posted: 3-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1548232
Diploma, Bachelor's / Honours
- Min Diploma and above
- Must have call centre experience in Banks
- Able to start immediately for 9 months
- Location: Yio Chu Kang (4 bus stops away from MRT)
- Working hours: 8.45am to 6.15pm (Monday to Friday), 9am to 1pm (Saturday)
- **Must be open to working overtime and public holidays when required**
- Handle inbound enquiries from customers on banking products and services within SLA
- Understand customers' needs and provide 1st call resolutions.
- Solicit customer feedback, identify problem trends and recommend improvement actions.
- Process waivers within the SLA.
- Adherence to duty roster
- Ensure all calls are provided within the agreed Service Quality such as Product knowledge and service delivery
Interested applicants, please send your resume to [Click Here to Email Your Resume]
(Vanessa Koh Ching Meei)
CEI No.: R1548232
Recruit Express Pte Ltd, EA: 99C4599
We regret that only shortlisted candidates will be contacted.
Recruit Express Pte Ltd