8 Month Contract Customer Service Executive: $2150 - $2600

Recruit Express Pte Ltd| Date Posted: 19-May-2020
EA Licence No: 99C4599|EA Personal Registration No: -
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Job Nature:
Contract, Temporary
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

 

  • Update metering data accurately and timely
  • Ensure timely follow-up with relevant parties to resolve operational issues
  • Assist in coordinating and executing the timely and accurate collection of customers’ accounts, including calling up customers for payment
  • Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery
  • Analyse and provide solution paths for exceptional scenarios
  • Attend meetings with customers when required
  • Handle enquiries from customers on billing issues and outstanding balances
  • Liaise with principals
  • Carry out user acceptance tests for system enhancements and projects

 

Requirements:

  • Minimum Diploma Holder and above
  • Preferably 1 year of experience in the related field
  • Organized, meticulous and able to multi task in a fast pace environment
  • A team player with good communication and interpersonal skills
  • Proficient in MS Office
  • Possess good interpersonal skills
  • IT Savvy (Ms. Office – Word, PowerPoint, Excel)
  • Available immediate or within short notice*We regret to inform that only shortlisted candidates will be notified*

 

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

 

Please include the following in your resume (Word Doc):

  • Availability
  • Current/Last Drawn Salaries
  • Expected salary
  • Reasons for leaving previous employment(s)

 

We are hiring under Recruit Express' headcount for Temp/Contract Positions.

ATTN: Ms. Heather Marie Foo Yin

Outsourcing Team

Recruit Express Pte Ltd | EA No. 99C4599

 

Company Overview
Recruit Express Pte Ltd