6months Call Centre Executive (Healthcare)- $2.2K to $2.8K

Recruit Express Pte Ltd| Date Posted: 16-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1333338
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Jobscope: 

  • Book Specialist appointment
  • Call members/patients to get the preference (date and time) for specialist appointment. Steering them to our Panel Clinics
  • Call Specialist clinics to book the appointments for the members/patients
  • Check specialist coverage of the members in the portal/system
  • Check with Third Party Administrator about member’s coverage
  • Adhere to the agreed SLA which is booking the specialist referrals receive within 1 working day
  • Answer enquires via emails and phones
  • Key in call details into the system
  • Route calls to the appropriate personnel if required
  • Follow up calls to the customers if necessary
  • Provide admin support to the team

Requirements: 

  • Min N/O level
  • Able to start work immediately
  • Min 2 years of call centre experience 
  • Healthcare experience will be an advantage 

Office hours 

Salary range: $2.2K to $2.8K 

Interested Candidates please send your resume to [Click Here to Email Your Resume]

Recruitment Consultant:
Huang Jingsheng Kevyn (R1333338)
RECRUIT EXPRESS PTE LTD(99C4599)

 

Company Overview
Recruit Express Pte Ltd