6 Months Customer Service (Communications /FMCG, F&B industry / $3500)

Recruit Express Pte Ltd| Date Posted: 15-Jul-2020
EA Licence No: 99C4599|EA Personal Registration No: R1326393
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Job Nature:
Contract
Position Level:
Experienced
Job Category:
Qualification:
Bachelor's / Honours

Job Description

Monday - Friday, 9-615pm

Job scope:

 

Professional and quick response in managing consumer feedback/Complaints/Inquiries/Requests 
Proactively obtain updates on new products / promotions from the Brand Teams
Update the agencies on new product launches/ campaigns
Consult and liaise with QA/factory for sample analysis on product issues
Sudden spike in complaints (i.e promotions / delivery issues)
Close monitoring on repeated product issues
Managing Consumer services in their daily operations
To raise consignment for product replacement locally
 

Requirements: 

•             Must be knowledgeable in MS Office applications, e.g. Word, Excel, and PowerPoint
•             Minimum a diploma or degree holder 
 

 

Interested candidates please send me your resume in Ms word to [Click Here to Email Your Resume] attn to Aslin Wong Mun Ning (R1326393)

 

Aslin Wong Mun Ning | R1326393 | Recruit Express Pte Ltd | EA No. 99C4599

 

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Recruit Express Pte Ltd