6 months contract Field Application Specialist (Medical Device MNC) **IMMEDIATE** - Renewable

Recruit Express Pte Ltd| Date Posted: 12-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1879124
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Provide onsite advance troubleshooting of Integrated Diagnostic Solutions instruments and assays / tests, with specialization in Veritor
  • Engage with Field Service Engineer on onsite customer support
  • Provide prompt and efficient postinstallation technical support to the customers.
  • Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information to assist with their purchasing decision
  • Perform on-site demo and/or clinical trainings for customers
  • Develop and maintain effective training materials for product platforms.
  • Serves as customer contact in technical related problems, inquiries and product application issues.  
  • Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
  • Gathering customer information about technical trends/needs to support development of selling strategies and future products.
  • Participate in continuous improvement efforts of the Applications/Technical department.
  • Comply with all local BD established policies, procedures, and practices through consistent application of these principles.
  • Other duties as assigned

 

Requirements:

  • Min Degree / Diploma in the field of Microbiology / Molecular Biology
  • Minimum 2 years of technical support experience, preferably in Medical Device Business or related industry
  • Willing to work on shift and offsite
  • Strong organizational skills to manage multiple priorities, make appointments, plan schedules and coordinate efforts with call center as well as other Service and Support personnel
  • Knowledge of the diagnostic laboratories processes and techniques advantageous

 

Interested candidate,  kindly send a copy of your resume to: [Click Here to Email Your Resume]

 

 

Jessica Fong Zhi Tong [R1879124]

Email Address: [Click Here to Email Your Resume]

Recruit Express Pte Ltd

EA Licence No: 99C4599

 

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Recruit Express Pte Ltd