6 Months Contract Customer Service Officer (Banking Industry) - Up to $3.5k @ Raffles Place

Success Human Resource Centre Pte Ltd| Date Posted: 20-Aug-2019
EA Licence No: 97C4832|EA Personal Registration No: R1107390
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Job Nature:
Contract
Position Level:
Entry Level
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

 

  • Contract  
  • 5 Day Work Week
  • Up to $3500
  • Raffles Place

 

Responsibilities:

  • Assisting customers with their enquiries while they wait in queue
  • Assisting customers with their password / account opening enquiries
  • Performing initial checks on service request(s)
  • Uphold service excellence and help spread the message firmwide
  • Perform KYC/CDD and delta checks on customer’s service request forms before submitting for review
  • Perform name screening via internal name screening system
  • Ensure completeness of service request form(s) for review
  • Facilitate the sorting and collection of all customer related documents at all collection points within the company, addressed to Customer Service
  • Ad hoc assigned projects relating to process improvements and service excellence

 

Period:

  • 6 Months Contract

 

Location:

  • Raffles Place

 

Working hours:

  • 5 Day Work Week
  • Office hours 8.30am-6pm

 

Salary:

  • $2300 to $3500

 

Requirements:

  • Diploma or degree, preferably in Banking or Finance.
  • Relevant experience in Customer Service
  • Able to work well independently with minimal guidance
  • Operational knowledge in securities and stock market would be advantageous.
  • Customer oriented with good oral and written communication skills
  • Effective interpersonal skills with both internal and external customers.
  • Strong ability to use Microsoft Powerpoint and Excel for presentations and analytics is a plus point

 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

 

[Click Here to Email Your Resume] (Reg No: R1107390)

 

Please ensure that applications sent through email are no bigger than 1Mb.

 

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company Overview
Success Human Resource Centre Pte Ltd