5x Customer Relations Officer ( up to $2150 + up to 3 months Bonus)

People Profilers Pte Ltd| Date Posted: 26-Aug-2019
EA Licence No: 02C4944|EA Personal Registration No: R1876549
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Job Description

  • Salary Range: Up to $1900 + 100 Transport Allowance +up to $150 Punctuality Incentive
  • AWS + 2.0 VB (Average payout for last 2 years)
  • Working hours: 5 days work week, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
  • Working location: Tanjong Pagar

Responsibilities

  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  • Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

  • Have previous experience in call centre is highly preferred
  • A team player with good interpersonal and communications skills
  • Self-motivated and able to work independently with minimal supervision

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to v[Click Here to Email Your Resume] stating:

  • Current Drawn:
  • Expecting Salary:
  • Date Available:
  • Reason To Leave Each Job:

We regret that only shortlisted candidates will be notified.

Yeo Wei Ling Vanessa

People Profilers Pte Ltd

10 Anson Road #09-01/02 International Plaza Singapore 079903

Tel: 6805 0855

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg Number: R1876549

Company Overview
People Profilers Pte Ltd