4 months Customer Service Officer // Pasir Panjang --- up to $2400/month

Recruit Express Pte Ltd| Date Posted: 3-Sep-2020
EA Licence No: 99C4599|EA Personal Registration No: R1548232
Save Job
Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities: 

  • Investigate customer’s feedback from various channels; emails, calls and Facebook.
  • Co-ordinate with the respective stakeholders to investigate and respond to customers in a timely manner.
  • Maintain awareness of customer’s needs through regular contact via email, letter, and telephone calls both proactively and reactively.
  • Provide effective service recovery in addressing customer’s needs
  • Maintain timely records of correspondence or discussions with the customers in various systems.
  • Ad-hoc Credit Recovery duties.
  • Participate in a variety of special projects as requested, including explorations of system or process improvements & etc.

Requirements

  • Min Diploma and above
  • have at least 1 years of relevant customer service experience (Call center/ email correspondence)
  • Able to start immediately for 4 months
  • 5 working days
  • Working location: Pasir Panjang

Interested applicants, please send your resume to [Click Here to Email Your Resume]

(Vanessa Koh Ching Meei)

CEI No.: R1548232

Thank you!

Company Overview
Recruit Express Pte Ltd