4 months Customer Service Officer // Pasir Panjang --- up to $2400/month
Recruit Express Pte Ltd| Date Posted: 3-Sep-2020
EA Licence No: 99C4599|EA Personal Registration No: R1548232
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours
- Investigate customer’s feedback from various channels; emails, calls and Facebook.
- Co-ordinate with the respective stakeholders to investigate and respond to customers in a timely manner.
- Maintain awareness of customer’s needs through regular contact via email, letter, and telephone calls both proactively and reactively.
- Provide effective service recovery in addressing customer’s needs
- Maintain timely records of correspondence or discussions with the customers in various systems.
- Ad-hoc Credit Recovery duties.
- Participate in a variety of special projects as requested, including explorations of system or process improvements & etc.
- Min Diploma and above
- have at least 1 years of relevant customer service experience (Call center/ email correspondence)
- Able to start immediately for 4 months
- 5 working days
- Working location: Pasir Panjang
Interested applicants, please send your resume to [Click Here to Email Your Resume]
(Vanessa Koh Ching Meei)
CEI No.: R1548232
Recruit Express Pte Ltd