3x Customer Service Officer ( No Need Experience)

People Profilers Pte Ltd| Date Posted: 24-Jul-2020
EA Licence No: 02C4944|EA Personal Registration No: R1876549
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Industry: Logistics
  • MNC Environment
  • Basic up to $2400 + AWS + Variable Bonus
  • Mon to Fri, office hours
  • West or Bedok

 

  • Ensure customer’s orders are processed in a timely and accurately manner
  • Ensure reports are submitted to customer(s) on a timely basis keeping to established schedules and to customer requirement
  • Handle ad-hoc request from customer(s)
  • Investigate root-cause of operation incidents and service failures; make recommendation to the CS Managers/Management for improvement
  • Provide customer support whenever required

Local Delivery / Export Shipment Coordination

  • Coordinate with various forwarders to arrange for goods pick up from DC for delivery to local customer or export to overseas
  • Coordinate with ALPS import and export team on permit declaration and shipment arrangement

Work Flow

  • Review and update SOPs periodically or when necessary
  • Spearhead improvement programs to streamline Customer Service, Warehouse Management and Distribution Operations

Billing Customer

  • Ensure all billings are done timely & accurately with all necessary supporting documents as per established schedule
  • Maintain inventory accuracy between Company & customer’s WMS system
  • Assist the CS Managers in analysing operations related data and make applicable recommendations to the Operations Manager
  • Additional functions as mandated by Management

 

Requirement

  • Minimum Diploma/NITEC
  • Customer service orientated
  • Systematic and organized
  • Team Player
  • MS Office skills

 

Please email your resume in a detailed MS Word format to [Click Here to Email Your Resume] stating:

1. Current Drawn:

2. Expecting Salary:

3. Date Available:

4. Reason To Leave Each Job:

 

We regret that only shortlisted candidates will be notified.

 

Yeo Wei Ling Vanessa

People Profilers Pte Ltd

10 Anson Road #09-01/02 International Plaza Singapore 079903

EA License Number: 02C4944

EA Personnel Reg Number: R1876549

Job ID: R7565R

Company Overview
People Profilers Pte Ltd