3PL Logistic Operation Executive/ $2800-$3500/ EAST

Recruit Express Pte Ltd| Date Posted: 4-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1765524
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Summary:

Provide overall regional operational support and customer service for current transportation requirements for selected key accounts in Asia Pacific.

Specific Accountabilities:

  • Primary point of liaison with customer on all issues relating to ongoing day to day region-wide business process and operational issues
  • Monitor and report Key performance indicators with customer. Use of these indicators to drive internal process implementation and future improvements across the operations
  • Workflow analysis and development of new processes to provide better customer service and/or operational efficiencies
  • Troubleshoot and investigate root cause on service issues and provide immediate remedial action
  • Scrubbing and excel report generation/collection 
  • Track and trace shipments and manage Event Management Exception reporting as required
  • Managed day to day meetings and updates with Customers (Internal and External)
  • End-to-end monitoring and follow-up of shipment status up to final delivery
  • Manage direct and In-stock hub deliveries to the data centers
  • Ad hoc duties

Requirements:

  • Minimum Degree preferably major in Supply Chain / Logistics Management with experience in international 3PL business and regional customer service
  • Customer-oriented & Strong multi-tasking skills
  • With strong Stakeholder Management Skills
  • Preferably with strong background in Airfreight
  • Advanced PC Knowledge (MS Excel/ Word/ Outlook)
  • Problem solving and Team player
  • Experience in proejct implementaiton will be an added advantage

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin - Email: [Click Here to Email Your Resume]

 

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599


*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

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