3 Years Contract Customer Service Executive: $1800 - $2200 (AM/PM Shift Work)

Recruit Express Pte Ltd| Date Posted: 2-Apr-2020
EA Licence No: 99C4599|EA Personal Registration No: R1654425
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Job Nature:
Contract, Temporary
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

  • Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas water heater or appliances.
  • Liaise with Service Crews oon work pertaining to interruption of gas supply, gas leak, fire and explosion.
  • Assist in the mobilization of standby personal at all levels on emergency calls.
  • Co-ordinate in the dispatching of Service Crews for Residential / Commercial aftersales request.
  • Co-ordinate in the dispatching of mobile contractors for servicing requests.
  • Any other duties as assigned by Supervisor

Requirements:

  1.  
  • Minimum ‘O’ levels or its equivalent qualification
  • Minimum 2 years of working experience in a call centre or customer service environment
  • Possess a positive attitude and good communication skills
  • Willing to perform shift work (2 shifts pattern from 8:00am to 4:00pm or from 2:30pm to 10:30pm)
  • Proficient in MS Office and knowledge of SAP applications will be added advantage
  • Able to work independently and effectively as a team

*We regret to inform that only shortlisted candidates will be notified*

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

Attn: Koh Jie Min Jasmine (Eleanor)  
CEI No.: R1654425

Please include the following in the Word doc:

  • Availability
  • Current/Last Drawn Salaries
  • Expected salary
  • Reasons for leaving previous employment(s)
Company Overview
Recruit Express Pte Ltd