3 Months Contract Call Centre Associate: $1800 - $2500

Recruit Express Pte Ltd| Date Posted: 25-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: -
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Job Nature:
Contract, Temporary
Position Level:
Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

 

  • Attend to inbound calls
  • Ensure highest standard of service delivery to customers
  • Attend to enquiries and complete transactions via phone and video calls
  • Attend to customer enquiries received through the Contact Centre
  • Respond to written enquiries and requests including emails and live chat
  • Resolve or manage escalation matters
  • Liaise with other units to provide solutions to customers
  • Participate in and provide support for projects when required
  • In charge of the daily reports and monthly management statistics
  • Assist in ad-hoc assignments when required

 

Requirements:

  • Minimum Diploma Holders and above
  • Preferably 2 years of experience in the related field
  • Organized, meticulous and able to multi task in a fast pace environment
  • A team player with good communication and interpersonal skills
  • Proficient in MS Office
  • Possess good interpersonal skills
  • IT Savvy (Ms. Office – Word, PowerPoint, Excel)
  • Available immediate or within short notice

 

 

*We regret to inform that only shortlisted candidates will be notified*

 

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

 

We are hiring under Recruit Express' headcount for Temp/Contract Positions.

 

Please include the following in your resume (Word Doc):

  • Availability
  • Current/Last Drawn Salaries
  • Expected salary
  • Reasons for leaving previous employment(s)

 

ATTN: Ms. Heather Marie Foo Yin

Outsourcing Team

Recruit Express Pte Ltd | EA No. 99C4599

 

Company Overview
Recruit Express Pte Ltd