3 - 6 Months Temp Call Centre Executive: $2500 - $3300

• Manage enquires from customers through our call center 
• Resolve customer enquiries and issues in a timely manner
• Identify and propose new processes to improve the operational efficiency and effectiveness
• Handle challenging situations or objections to handle complaints and queries effectively under pressure
• Working cohesively with other teams/stakeholders to achieve company and department objectives
• Reporting regularly to line leader on all activities relating to the role
• Handle adhoc tasks assigned by line leader

Requirements:

• At least 3 years of experience in call centre, telemarketing, customer service or sales role
• Insurance or banking/insurance call centre experience is preferred
• Excellent customer services and problem solving skills
• Effective oral and written communication skills to interpret customers’ need
• Strong interpersonal skills and professional demeanour

*We regret to inform that only shortlisted candidates will be notified*

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

Attn: Koh Jie Min Jasmine (Eleanor)
CEI No.: R1654425

Recruit Express Pte Ltd
EA Licence No: 99C4599

Please include the following in the Word doc:
• Availability
• Current/Last Drawn Salaries
• Expected salary
• Reasons for leaving previous employment(s)