3 - 6 Months Contract Hotline Executive: $1800 - $2500

Recruit Express Pte Ltd| Date Posted: 3-Sep-2020
EA Licence No: 99C4599|EA Personal Registration No: -
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Job Nature:
Contract, Temporary
Position Level:
Diploma, Bachelor's / Honours

Job Description


  • Attend to inbound and outbound calls
  • In charge of feedbacks from the Hotline
  • Follow-up on the cases with customers and stakeholders
  • Conduct calibration of calls with the Hotline representative
  • Ensure that the call quality meets the standards
  • Coordinate the support of cheque collections at the counter and payment related matters
  • Support walk-in enquiries of the schemes at the counter
  • Support the User-Acceptance Test



  • Minimum Diploma and above
  • Preferably 3 year of experience in the related field
  • Organized, meticulous and able to multi task in a fast pace environment
  • A team player with good communication and interpersonal skills
  • Proficient in MS Office
  • Possess good interpersonal skills
  • IT Savvy (Ms. Office – Word, PowerPoint, Excel)
  • Available immediate or within short notice


*We regret to inform that only shortlisted candidates will be notified*

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]


Please include the following in your resume (Word Doc):

  • Availability
  • Current/Last Drawn Salaries
  • Expected salary
  • Reasons for leaving previous employment(s)


We are hiring under Recruit Express' headcount for Temp/Contract Positions.


ATTN: Ms. Heather Marie Foo Yin

Outsourcing Team

Recruit Express Pte Ltd | EA No. 99C4599


Company Overview
Recruit Express Pte Ltd