2 Years Contract Call Centre Officers/ $1800-$2300 / Central

Recruit Express Pte Ltd| Date Posted: 25-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1765524
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
'A' Levels, Diploma

Job Description

Summary:

Providing excellent customer service to customers, going above and beyond.

Responsibilities

  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Point to point enquiries from customers
  • Perform simple investigation on customer's requests
  •  Attend to emails enquiry/ Live chat as required 
  • Other ad hoc duties as assigned by Supervisors

Requirement

  • Minimum A levels/ Diploma holders
  • Previous experience in call centre is highly preferred
  • Team player with good interpersonal and communications skills
  •  Self-motivated and able to work independently with minimal supervision
  • Comfortable with Working hours: Any 5 days per week - inclusive of weekends 8.00am – 5.30pm / 8.30am – 6.00pm, off on Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [Click Here to Email Your Resume]


Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599


*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

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Recruit Express Pte Ltd