MCI Career Services Pte Ltd

2 x Customer Service cum Admin - Woodland, 5.5 days, up $1800 - TT

MCI Career Services Pte Ltd| Date Posted: 9-Jan-2020
EA Licence No: 06C2859|EA Personal Registration No: R1549906
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Position : Customer Service cum Admin

 

Benefits Summary:

  • 5.5 days, alternate Saturday
  • Senoko Road (Company transport at Admiralty MRT)
  • Salary up to $1500 - $1800 (Based on experience)
  • Industry : Workshop / Automotive

Responsibilities:

  • To handle Hotline enquiry, booking and breakdown cases
  • Represent the Company in a professional manner as a handle hotline employee
  • Identifying and responding to customers’ needs by providing technical advices
  • Work as a team with internal and external stakeholders like customers, CSA, breakdown contactor, controller & etc
  • Liaise with controllers on service/repair quality and contractors on breakdown cases
  • To handle breakdown cases till case closure.
  • To perform basic investigation into customers’ complains and rectify the problems by coming up with recommendation within guidelines
  • Escalate more pressing issues to Supervisors.
  • Performs ad hoc duties as assigned by Supervisors

Requirements:

  • Academic qualification: N level & equivalent.
  • Competent in basic English (verbal & written).
  • Proficient in basic MS Office – eg. excel

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

 

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

 

Alternatively, you may also email your resume to us at [Click Here to Email Your Resume]

 

Our dedicated and approachable MCI consultants will get back to you soon for a confidential discussion.
Please include the following information in your resume:

  • Education background
  • Work experiences in point forms
  • Reason (s) for leaving
  • Current and expected salary
  • Date of availability / Notice period

**We regret to inform that only shortlisted candidates would be notified. **
We wish you all the best in your career search.

 

Teh Min Li (Tommy)
Reg no.: R1549906
MCI Career Services Pte Ltd.
EA License Number:06C2859

 

Company Overview
MCI Career Services Pte Ltd