1 Year Contract Customer Service Officer (Burmese Speaking): $2000 - $2200

Recruit Express Pte Ltd| Date Posted: 29-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R1654425
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Primary Duties:
• Interview foreign domestic workers (FDWs) in their native language, with the assistance of interpreters if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions. 
• Render assistance or provide advisory on employment related issues (both to FDWs and employers).
• Escalate infringement of employment and welfare to the relevant authorities.
• Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.

 

Secondary Duties:
• Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
• Other duties as assigned by organization/supervisor/centre manager.

 

Requirements:

• Minimum GCE O, A Level, Diploma (in any discipline), or equivalent.

• Someone who can speak Burmese or Bahasa Indonesian as candidate is required to liaise with Burmese / Bahasa Indonesian counterparts 
• Minimum 2 years of relevant experience as a receptionist, office administrator or customer service officer.
• Proficient in MS Office applications. (i.e. MS Word, MS Excel, MS PowerPoint).
• Proficiency in a second language is a plus point.

*We regret to inform that only shortlisted candidates will be notified*

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

 

Attn: Koh Jie Min Jasmine (Eleanor)
CEI No.: R1654425
Recruit Express Pte Ltd
EA Licence No: 99C4599


Please include the following in the Word doc:
• Availability
• Expected Salary
• Reasons for leaving previous employment(s)

 

Company Overview
Recruit Express Pte Ltd