1 Year Contract Customer Service Coordinator (Pharma MNC)

Recruit Express Pte Ltd| Date Posted: 14-Jun-2019
EA Licence No: 99C4599|EA Personal Registration No: R1658827
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Scope

Customer Service

  • Managed order entry work load so that orders were entered the day received
  • Coordinated orders with production to ensure on time and complete to customers.
  • Addressed incoming customer inquiries and offered productive solutions that increased customer satisfaction.

Admin

  • Liaising with external vendors (Recall, Courier Services, DHL etc)
  • Booking of meeting rooms
  • Coordinate new hire induction program – Medical, Regulatory, AQO, DSU, and MI related activiti
  • Maintain contract agreements in CLM
  • Booking of flights / hotels for overseas trip and for local medical driven meetings
  • Relabeling and Repackaging (PQ11 – upload in MSB)
  • Liaise with distributor on destruction of samples
  • Review signed order against Controlled Drug (CD) checklist

Requirements:

  • Min Diploma in any studies
  • Minimally 1 year of administrative experience would be preferred
  • Office hours, 5 days
  • Pharma MNC
  • Experience in SAP is a must

All Interested candidates are invited to email your resume in MS Word format to:
j[Click Here to Email Your Resume]

 

Please include your full working experience, education background, notice period, expected salary.
Company Reg. No. 199601303W | EA License Number: 99C4599
We regret to inform that only suitable candidates will be shortlisted for an interview.

(EA Personnel No: R1658827 Yong Joey)

Company Overview
Recruit Express Pte Ltd