1 Year Contract Customer Relations (Call Centre) Officer: $1800 - $2000 (TGEK-E)

Recruit Express Pte Ltd| Date Posted: 12-Feb-2021
EA Licence No: 99C4599|EA Personal Registration No: R1654425
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Job Nature:
Contract, Temporary
Position Level:
Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Contact customers to arrange for appointments for the installation of water heater or appliances.
  • Handle customers’ enquiries on appointments, installation charges and other gas installation
  • related matter.
  • Follow up on customer’s enquiries from emails.
  • Send SMS/emails to customers on their appointment schedules.
  • Promote gas appliances / collaborations with other business partners to potential customers.
  • Liaise with term contractor on any services lapse.
  • Feedback on any difficult/special cases.
  • Any other duties as assigned by supervisor

Requirements:

  • Minimum 1 year of call centre experience
  • Strong interpersonal skills
  • Customer-service oriented

Contract: 1 Year Contract and a yearly completion bonus (commensurate based on performance)

Working Hours: 8.30am – 5.30pm (Mon-Fri); 8.30am – 12.30pm (Alternate Sat)

 

*We regret to inform that only shortlisted candidates will be notified*

 

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

 

Attn: Koh Jie Min Jasmine (Eleanor)
CEI No.: R1654425
Recruit Express Pte Ltd
EA Licence No: 99C4599

 

Please include the following in the Word doc:
• Availability
• Expected salary
• Reasons for leaving previous employment(s)

Company Overview
Recruit Express Pte Ltd