1 year contract Customer Care Officer (Extendable)

Recruit Express Pte Ltd| Date Posted: 31-May-2019
EA Licence No: 99C4599|EA Personal Registration No: R1218675
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Job Category:
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

Responsibilities:

  • Correspond with customers over phone and emails
  • Listen to customers' needs and response with applicable products
  • Handle first level of complaint calls
  • Ensure proper filing of documents
  • Connect and liaise with the operations team for investigations if required
  • Ad hoc duties as assigned

 

Requirements:

  • 1-2 years of customer service experience and preferably with experience working in the bank or insurance space.
  • You have excellent communicating skills 
  • You must have good temperate to handle emergencies and disputes
  • Able to multi-task and work in a fast-paced environment
  • BCP & PGI certification will be advantageous (we welcome those without the certs too!)

 

Interested applicants, kindly send your resume to [Click Here to Email Your Resume] 

 

 

CEI No.: Aw Bi Zhi (R1218675) 

Company Overview
Recruit Express Pte Ltd