1 Year Contract Consultant ($2400 / China Market / CSO and Sales)

Recruit Express Pte Ltd| Date Posted: 1-Dec-2020
EA Licence No: 99C4599|EA Personal Registration No: R1326393
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Job Nature:
Contract
Position Level:
Entry Level
Qualification:
'A' Levels, Diploma

Job Description

Working hr: Monday to Friday either 9am-6pm / 10am-7pm shift, Alternate Saturday: 9am-1pm

** there will be incentive package for this role 

 

Job scope: 

 

Serve as the first point of contact for members. Receive inbound telephone calls or conduct outgoing calls to confirm exchanges 

Sell / promote additional travel-related products/services {e.g. current promotions and renewals} to generate corporate revenue.

Utilize effective listening and customer service skills to identify member needs and/or problems and travel expectations and provide problem solving for members when required.

Educate members on the value of their membership and the most effective use of the exchange process.
Handle complaints by providing appropriate solutions and alternatives within the time limits and follow up on a timely manner to ensure resolution.
Process member account transactions
To assist in conducting User Acceptance Test for all systems whenever required.

 

 

Requirements: 

 

Some experience previously in Travel / Hospitality industry 

Proficiency in Mandarin is required as the role requires liaising with Chinese counterparts on a daily basis

 

 

Aslin Wong Mun Ning R1326393
Interested candidates please send your resume to Email Address: [Click Here to Email Your Resume]
Recruit Express Pte Ltd
EA Licence No: 99C4599

 

 

Company Overview
Recruit Express Pte Ltd