1 year contract Call Centre (Healthcare) - $1500 to $2200

Recruit Express Pte Ltd| Date Posted: 2-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R1333338
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

You will support Call Centre Department in the answering and managing of calls, faxes and emails received from various stakeholders pertaining to appointment bookings with the highest quality and operational standards.
 
You duties shall include, but not be limited to the following:

  • Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy, maintaining confidentiality of caller and Hospital information as directed
  • Conducting appointment bookings from all sources of referrals for the Specialist Outpatient Clinics/Centres via phone calls, faxes and emails
  • Assisting in rescheduling, cancelling, re-booking and reminding of appointments
  • Directing calls to internal and external stakeholders.
  • Handling and resolving complaints.
  • Providing call back assistance (CBA) service to callers

Job Requirements:

  • Min N / O / Diploma in any courses 
  • Able to start work immediately 
  • Training provided - No experience needed 

Healthcare organization 

Office hours

Interested candidates please send your resume to [Click Here to Email Your Resume]

Recruitment Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

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